The answer is already in your policies. Now your team gets it in seconds.
A custom Human Resources agent that answers policy, benefits, and leave questions, guides onboarding, and pulls HRIS records, all inside your own tenant. Built for your handbook, live in 30 days.
The Problem
- The answer to most employee questions already lives in your policies, but finding it means back-and-forth, and your HR team fields the same questions all week.
- The risk: your HR business partners spend their days on Tier-1 tickets instead of the strategic work only they can do.
The Solution
A custom agent that has read your handbook, benefits guides, and HRIS, and answers employees and managers the way your best HR partner would, in seconds, with the policy cited.
Deployed in 30 days, inside your tenant. Not a report. Not a pilot. A working agent.
Every policy question and HR request. One agent.
The work your HR team does by hand today, handled inside the tools they already use.
Policy & handbook lookup
Ask in plain language, get the exact policy back, with your own language quoted.
Benefits & enrollment
Answer plan, eligibility, and open-enrollment questions straight from your benefits guides.
Leave, PTO & accommodations
Walk employees through FMLA, PTO, and accommodation rules, grounded in policy and law.
Onboarding & offboarding
Guide new hires and exits step by step, so nothing gets missed on either end.
HRIS record retrieval
Pull an employee's status, tenure, or record on request, scoped to who's allowed to see it.
Employee helpdesk (Tier-1)
Resolve the routine questions your team fields every day, before they become a ticket.
Compliance & training
Track required training and surface the compliance rule that applies to a given situation.
Manager guidance
Give supervisors a safe, policy-checked answer to “can I…?” before it becomes a problem.
Document & letter drafting
Draft offer letters, verifications, and policy responses grounded in your own templates.
Case triage & routing
Classify a request and route it to the right HR partner, with context already attached.
Pay & payroll questions
Answer pay, deduction, and timesheet questions grounded in your policy, not guesswork.
Ticket & trend analytics
See which questions come up most, so you can fix the policy or process behind them.
What changes on day 30
Hours re-answering the same benefits question all week
A self-serve, policy-checked answer in seconds
New hires waiting days for onboarding answers
Guided onboarding from day one
HRIS data requests piling up in a queue
Records retrieved on demand, with access scoped
Managers guessing on leave and accommodation rules
A policy-checked answer before they act
Tier-1 tickets swamping your HR business partners
Routine questions handled; partners freed for real work
Policy knowledge scattered across PDFs and inboxes
One searchable, cited source of truth
Policy and records, retrieved in seconds
Ask about an employee's leave balance or a benefits rule and the agent pulls the record and the exact policy, straight from inside your tenant. No waiting on a ticket for an answer your handbook already gives.
Every response is grounded in your own policies and records, and cites where it came from, so your team can trust it and stand behind it.
One agent, live in your tenant, in 30 days
A scoped build with a fixed outcome, plus ongoing support to keep it running and current as your policies change.
One agent · 30 days · measurable results
- A working Human Resources agent, deployed inside your Microsoft 365 tenant
- Trained on your handbook, benefits guides, and HRIS
- Built for the workflows we identify together, across your HR team
- One measurable result, agreed up front, and your team trained to use it
Who it's for: HR teams in healthcare, public sector, and unionized environments, from a single hospital to a multi-site system.
- 1
Week 1
Scope
We pick the highest-value workflow, policy lookup, leave questions, or onboarding, and define the result we'll hold ourselves to.
- 2
Weeks 2–3
Build
We load your policies and records and build the agent inside your tenant, working alongside IT so it clears review as we go.
- 3
Week 4
Deploy
It goes live for your HR team and employees, they're trained, and we measure the result against the number we set in week one.
Employee data never leaves your environment.
HR data is some of the most sensitive an organization holds: PII, health information, and confidential case files. The agent runs inside your own Microsoft 365 tenant, so none of it is sent to a third party.
For a healthcare, public-sector, or unionized buyer, that's what turns IT from blocker into ally, and it's often the only reason a deal clears review at all.
We understand how your team works
Applichat has run automation-powered recruiting and retention campaigns for 175 clients since 2019, sourcing frontline staff through the COVID-19 pandemic, long before “AI agent” showed up on every vendor's slide deck. So when we automate a workflow, it's one we've already experienced by hand, hundreds of times. That's why our approach to AI custom-builds around the way your team actually works, instead of forcing what the software wants.
Operators first, engineers second.
Some of the teams we've served
An HR agent, built for your team and live in your tenant, in 30 days.
Book a 30-minute call to pick the workflows and lock the result. Not ready to talk? Take a case study first.