The answer is already in the contract. Now your team finds it in seconds.
A custom Labor Relations agent that reads your collective agreements, tracks every grievance deadline, checks discipline for consistency, and preps arbitration, all inside your own tenant. Built for your contracts, live in 30 days.
The Problem
- The answer to most grievances already lives in the contract, but finding it means days of digging, and a missed deadline is a case you lose on the clock.
- The risk: institutional knowledge walks out the door at retirement, and inconsistent calls quietly erode just cause across the whole organization.
The Solution
A custom agent that has read every one of your collective agreements, remembers your grievance history, and answers the way your most experienced ER manager would, in seconds, with the clause cited.
Deployed in 30 days, inside your tenant. Not a report. Not a pilot. A working agent.
Every contract question, grievance, and case. One agent.
The work your Labor & Employee Relations team does by hand today, handled inside the tools they already use.
Contract & CBA lookup
Ask in plain language, get the exact article and clause back, with the contract language quoted.
Grievance intake & tracking
Log a grievance, auto-classify it by article, and follow it through every step to resolution.
Deadline & timeline monitoring
Never blow a Step 1, Step 2, or arbitration window; the agent watches every clock for you.
Precedent & past-practice search
Surface prior grievance outcomes and established past practice before you commit to a response.
Discipline consistency check
Compare a proposed action to how similar cases were handled, so just cause holds up under review.
Seniority, bidding & bumping
Answer layoff, recall, job-posting, and bumping questions straight from the agreement.
Investigation support
Weingarten reminders, documentation checklists, and a clean, defensible case timeline.
Response & letter drafting
Draft Step responses, discipline letters, and grievance answers grounded in your own language.
Multi-union routing
Knows which agreement covers which group, so the right rule comes back for the right employee.
Arbitration prep
Assemble the case file, timeline, and relevant clauses in a day instead of weeks.
Bargaining prep & redlines
Compare contract versions and proposals, and track exactly what language changed across rounds.
Front-line manager guidance
Give supervisors a safe, contract-checked answer to “can I…?” before it becomes a grievance.
What changes on day 30
Hours digging through a 200-page PDF for one clause
The article and language back in seconds, quoted
Missed Step deadlines and blown arbitration windows
Every window tracked; nothing slips through
Inconsistent discipline that quietly erodes just cause
Every action checked against your own precedent
ER staff answering the same manager question all week
Supervisors self-serve a contract-checked answer
Weeks assembling a case file before arbitration
A sourced, timelined case file in a day
Contract knowledge locked in one veteran's head
Captured, searchable, and it doesn't retire
Case history and contract language, retrieved in seconds
Ask about an open grievance and the agent pulls the case, the relevant article, and the deadline that's coming up, straight from inside your tenant. No waiting days for an answer the contract already gives.
Every response is grounded in your own agreements and grievance history, and cites where it came from, so your team can trust it and stand behind it.
One agent, live in your tenant, in 30 days
A scoped build with a fixed outcome, plus ongoing support to keep it running and current as your contracts change.
One agent · 30 days · measurable results
- A working Labor Relations agent, deployed inside your Microsoft 365 tenant
- Trained on your collective agreements, grievance history, and past practice
- Built for the workflows we identify together, across your Labor & Employee Relations team
- One measurable result, agreed up front, and your team trained to use it
Who it's for:Labor & Employee Relations teams in healthcare, public sector, and unionized environments, from a single hospital to a multi-site system.
- 1
Week 1
Scope
We pick the highest-value workflow, contract lookup, grievance tracking, or discipline review, and define the result we'll hold ourselves to.
- 2
Weeks 2–3
Build
We load your agreements and case history and build the agent inside your tenant, working alongside IT so it clears review as we go.
- 3
Week 4
Deploy
It goes live for your ER team, they're trained, and we measure the result against the number we set in week one.
Grievance files never leave your environment.
Labor relations data is some of the most sensitive an organization holds: discipline records, investigations, and privileged case files. The agent runs inside your own Microsoft 365 tenant, so none of it is sent to a third party.
For a healthcare, public-sector, or unionized buyer, that's what turns IT and legal from blocker into ally, and it's often the only reason a deal clears review at all.
We understand how your team works
Applichat has run automation-powered recruiting and retention campaigns for 175 clients since 2019, sourcing frontline staff through the COVID-19 pandemic, long before “AI agent” showed up on every vendor's slide deck. So when we automate a workflow, it's one we've already experienced by hand, hundreds of times. That's why our approach to AI custom-builds around the way your team actually works, instead of forcing what the software wants.
Operators first, engineers second.
Some of the teams we've served
A Labor Relations agent, built for your contracts and live in your tenant, in 30 days.
Book a 30-minute call to pick the workflows and lock the result. Not ready to talk? Take a case study first.